We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Create a new ticket
(Zendesk) when a new SMS received in CallRail
2
Create a new ticket
(Zendesk) when an event is related to call in CallRail
3
Create a new ticket
(Zendesk) when a new company is created in CallRail
4
Create a new ticket
(Zendesk) when an sms message is sent in CallRail
5
Add a comment to an existing ticket
(Zendesk) when a new SMS received in CallRail
6
Add a comment to an existing ticket
(Zendesk) when an event is related to call in CallRail
7
Add a comment to an existing ticket
(Zendesk) when a new company is created in CallRail
8
Add a comment to an existing ticket
(Zendesk) when an sms message is sent in CallRail
9
Change status of a ticket
(Zendesk) when a new SMS received in CallRail
10
Change status of a ticket
(Zendesk) when an event is related to call in CallRail
11
Change status of a ticket
(Zendesk) when a new company is created in CallRail
12
Change status of a ticket
(Zendesk) when an sms message is sent in CallRail
13
Update a ticket
(Zendesk) when a new SMS received in CallRail
14
Update a ticket
(Zendesk) when an event is related to call in CallRail
15
Update a ticket
(Zendesk) when a new company is created in CallRail
16
Update a ticket
(Zendesk) when an sms message is sent in CallRail
More integrations
More integrations to Zendesk
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